Refund policy

Returns and Exchanges

We do not accept returns.
We do not accept exchanges for any reason.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If there is something wrong with the product due to us send it back within 7 days of the purchase date so we can fix it.
*Each item is photographed to it's very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.

If you received a damaged product, you should contact us at customersupport@sisterbowsandscrunchies.com. Please note that items that need to be fixed will need to be sent to the following address: [INSERT RETURN ADDRESS]